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Mail Servers & Supported Protocols

This article contains general information and settings you'll need while configuring a desktop or mobile email client to work with your CloudMail email account. CloudMail is a free hosted webmail service. We suggest that you use webmail and that you set up your webmail with an email client using IMAP.

Incoming Mail Server

If you're using webmail services, you do not need to worry about incoming mail server settings.

  • Incoming Server name: mail.cloudaccess.net
  • Use SSL (Required): Yes
  • Port: 993 (SSL IMAP) (Recommended)
  • Port: 995 (SSL POP)
  • Email: Your Full Email Address
  • User name: Your full email address (i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Password: Your email password

 

Outgoing Mail Server

If you're using webmail you do not require any outgoing mail server settings.

  • Outgoing Server Name: mail.cloudaccess.net
  • Use Encrypted Connection (SSL or TLS/STARTTLS): Yes
  • Outgoing Server Port for TLS/STARTTLS: 587
  • Outgoing Server Port for SSL: 465
  • Use Authentication: Yes
  • User name: Your full email address (i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Password: Your email password

*Important: The outgoing server for CloudAccess.net requires SMTP authentication when using port 587, which is highly recommended for security and to keep from being blocked by your ISP (Internet Service Provider). Microsoft Outlook users will need to manually enable this feature.

*Important: When entering your username, please enter your entire email address (i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.).

*Note: Outgoing mail is limited by CloudAccess.net. We do not allow mass email campaigns using our mail system.


Supported Protocols


If you have a question about a protocol we do not support, please contact us. We will be happy to assist you in your goal.

Supported Incoming Mail Protocols:

  • POP3
  • POP3S (SSL/TLS)
  • IMAP
  • IMAPS (SSL/TLS) (Recommended)

 

Supported Outgoing Mail Protocols:

  • SMTP
  • TLS/STARTTLS
  • SMTPS (SSL/TLS)

 

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